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Privacy Policy
 

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Your information


You know us - you can trust us

At AD Stationery, we understand and share our customers' concerns about how personal information is collected, used and shared. We want to assure you that we will always handle your personal information securely and carefully.

We are committed to safeguarding your information; this means that, among other things, we will comply with all applicable Australian privacy laws and make our staff aware of their obligations.

Why we collect information

We may collect information to deliver products or services to you, to complete other transactions with you or on your behalf and/or to better understand your requirements and preferences.

This information enables us to personalise and improve our service and in particular to provide offers that are of greater interest or benefit to you.

How we collect this information

When you place an order and/or register your details with us, we store that information for future reference. This saves you time when you shop with us again, as you don't have to re-enter your details.

Sometimes we may add to your personal information with information from external sources. This is mainly done to verify the accuracy of the information we have and, again, to personalise and improve our service.

What we collect

The personal information we collect is in most cases supplied by you when you register your details, place an order or provide feedback to us.

Generally, the information we collect includes your name, business name, address, delivery address, phone number and e-mail address. We will sometimes obtain other details, such as type of business.


Sharing Information

Who we may share your information with

We will often need to pass personal details such as your name, business name and address to companies who perform parts of our service delivery. This includes organisations such as major delivery companies, out-sourced call centres, mail houses and third party fulfilment contractors.

In special circumstances, for example if we sell our business or a substantial part of our business, your information may be transferred as part of that sale. We will not use your information for purposes unrelated to the services we provide, unless we first obtain your consent.

From time to time, we may provide  information to other business partners for various purposes.

If you would like to access your personal information, please e-mail your request via Contact Us on our site or phone us on (03) 9417 3334.



Security

We will take all reasonable steps to store your personal information securely. In particular, we want you to feel confident in dealing with us on the Internet. For many of our customers we realise this is an unfamiliar way of buying products and services. Only specific employees in our Customer Service, Marketing, Finance and IT areas have access to our customers\\\' personal information, and only under strict controls and procedures.



About Cookies

... and how they work when you interact with us on the Internet our system will automatically send you a cookie.

A cookie is a small amount of information sent from a web server to your computer. This information does not personally identify you, but it does tell us that your computer has visited our site and what areas of the site have been browsed.



Other Sites

AD Stationery, is not responsible for the privacy practices of sites that are linked to this site via hyperlinks, banner advertising or otherwise. Please take care at all times to check whose site you are visiting.

 

 

 
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